AI
Ethical Artificial Intelligence: Introduction
Robots live among us… Well, perhaps not quite. But anyone with access to the media can’t fail to have noticed that ‘artificial intelligence’, as it is being called, is rapidly permeating every aspect of our lives, both at home and in the workplace. While purists would insist that the term…
Read More »Ethical Artificial Intelligence, Part Two: Intelligibility
In Part One of this series, I outlined some of the elements that make an AI solution trustworthy, and I proposed authenticity and honesty as being important. A component of this, and one of the principles proposed by the House of Lords Select Committee on Artificial Intelligence, in its paper published back…
Read More »Organisations must allow humans to take over beyond AI’s reasoning capabilities, says Suman Reddy of Pegasystems
Suman Reddy, MD, Pegasystems, India ‘AI models need to be tuned to be more empathetic to customer needs’ If we want humans to trust artificial intelligence (AI), then we need to incorporate empathy, which is at the heart of ethics issues related to AI systems, says Suman Reddy, Managing Director,…
Read More »6 Tips for Better Artificial Intelligence Implementations
Most organizations fail at artificial intelligence (AI) implementations in the workplace or elsewhere because they lack the skills, staff and resources, as well as, potentially unrealistic expectations, according to an IDC survey. It’s not as if they’re not trying. IDC found more than 60% of organizations reported changes in their business…
Read More »Does Your AI Have Users’ Best Interests at Heart?
Ethical decisions are rarely easy. Now, even less so. Smart machines, cheap computation, and vast amounts of consumer data not only offer incredible opportunities for modern organizations, they also present a moral dilemma for 21st century leaders too: Is it OK, as long as it’s legal? Certainly, there will be no…
Read More »What Google’s ‘quantum supremacy’ means for the future of computing
For the first time ever, a quantum computer has performed a computational task that would be essentially impossible for a conventional computer to complete, according to a team from Google. Scientists and engineers from the company’s lab in Santa Barbara announced the milestone in a report published Wednesday in the…
Read More »The 2020 Customer Experience
In the digital era, customers expect contextual, intuitive and experiential engagement with businesses across touchpoints. As expectations rise, contact centers have evolved from voice telephony to proactive, agent-less, self-enabling hubs that deliver personalized, omni-channel customer experiences. By 2020, Digital 2.0 technologies such as machine learning (ML), artificial intelligence (AI), biometrics…
Read More »Real life tips and learnings of applying artificial intelligence in marketing
This post is by Anton Buchner, a senior consultant with TrinityP3. Anton is one of Australia’s leaders in data-driven marketing. Helping navigate through the bells, whistles and hype to identify genuine marketing value when it comes to technology, digital activity, and the resulting data footprint. Trends abound in Marketing. It’s an exciting part of the discipline’s…
Read More »‘QUANTUM APOCALYPSE’: HOW ULTRA-POWERFUL COMPUTERS COULD CRIPPLE GOVERNMENTS AND EFFECTIVELY BREAK THE INTERNET
A new era of unfathomably fast computers is just a few years away, with quantum computers set to transform the way we communicate, cure disease, and even solve problems previously thought impossible. But some computing experts fear functional quantum computers could also effectively break the internet as we know it. Recent progress made by…
Read More »How Artificial Intelligence Is Changing The Landscape Of Digital Marketing
All digital marketing operations are now affected by AI-powered tools Digital marketers are trying hard to leverage AI for strategic planning and campaign decision making A roadmap is required to stay ahead from the crowd, few tips to prepare for that Artificial Intelligence (AI) technology is now a big thing…
Read More »