You may have heard about BIMI logos and how they can boost engagement in email marketing campaigns. This post (the first in a series) explains the basics of BIMI.
Email isn’t just a 1-to-1 communication tool. It’s not even just a group communication tool any more. It’s the heart of business, and the heart of a business’s identity. There’s no shortage of what email is used for today: It’s your password change or confirmation, your invoices, account activations, registration confirmations, receipts, loyalty club notices, and the list goes on. No matter what, email keeps growing and we rely on it more and more every day. For marketers, it’s always been a significant focus for email campaigns.
Email marketing campaigns are another area where this medium reigns supreme. Email marketing produces an ROI of 42:1, far beyond other types of programs. And yet there’s always room for improvement — always a need to make your email marketing more efficient by improving deliverability to people’s inboxes, by increasing open rates, and by lifting engagement with the messages. As marketers, we have to ask ourselves: How can we stand out in the inbox?
From the creators of BIMI, a new email standard, comes a solution:
“Brand Indicators for Message Identification or BIMI (pronounced: Bih-mee) is an emerging email specification that enables the use of brand-controlled logos within supporting email clients. BIMI leverages the work an organization has put into deploying DMARC protection, by bringing brand logos to the customer’s inbox. For the brand’s logo to be displayed, the email must pass DMARC authentication checks, ensuring that the organization’s domain has not been impersonated.”
BIMI in plain English
Put simply: BIMI enables you to display your logo in customers’ and prospects’ inboxes, like this:
Before and after implementing BIMI
Not only does that look cool, but in tests on Yahoo Mail — which has been testing BIMI in a pilot project for the past year — putting recognized logos next to email messages increased customer engagement with those messages by an average of 10%.
Google will begin its own test of BIMI, with a BIMI pilot project expected to start later this year.
But, as the BIMI group paragraph above explains, before you can use BIMI, you need DMARC protection. Fortunately, that has a marketing benefit too: It protects your brand by definitively blocking bad (spoofed) emails from being sent from your domain.
And, it turns out, there’s a substantial cybersecurity benefit to that as well.
So the answer to standing out in the inbox could lie not just in a better marketing strategy but in better email security.